​Service alert: there may be temporary impacts to the City's snow tracker app while enhanced mapping information is being updated. We thank you for your patience during this time. For more information and to provide feedback about the City's snow removal operations, visit brampton.ca/snow.​​​​​​​​​​​​​​​​​​​​

There are 5 main thin​gs​ all Brampton residents should know when it comes to snow:

1. Report issues with plow service 24 hours after the snow fall ends

• Snow operators are working tirelessly to clear City roads, parking lots, recreational trails, bus stops, and more.
• Plows can only clear a portion of the road at a time, multiple passes are required to complete a road.
• Use the Brampton Plow Tracker to check s​now maintenance progress, road priorities, and if a plow is near you.
• Please wait 24 hours after the end of a snowfall to report snow issues​ to 311. When maintenance activities are underway, snow operators and dispatchers will only attend to urgent service requests.
• If weather conditions are severe, the service level may be extended to 48 hours. Check the Snow Clearing Status Updates for more information.

2. Parked cars obstruct snow-clearing services

• Parking restrictions​ are in place during winter operations to ensure snow clearing equipment has access to the road.
• Street parking considerations are NOT valid during snow events or freezing rain.
• Do not park on the street until it has been plowed/salted.
• Vehicles parked on the street during winter operations, overhanging the curb, or blocking the sidewalk may be ticketed and/or towed. As shown below, parking is permitted horizontally on the area between the sidewalk and the street if there is sufficient space to do so.
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3. Shovel the snow on your property by the next morning

• The Snow and Ice Removal By-law requires residents to clear ​​​sidewalks of snow and ice by 11 am the day after a snowfall.
  
• ​​If a complaint is made about sidewalk and/or pr​operty clearing, By-Law officers may issue an Order to Comply​.
• The City's service level only maintains some sidewalks, as shown on the plow tracker map.
• Residents are encouraged to clear snow away from fire hydrants and catch basins.
• Homeowners with physical challenges can apply for assistance​.

4. Snow clearing service is prioritized based on road tr​affic

• The City will clear all Brampton roads within 24 hours after the end of snowfall, unless weather conditions are severe.
• Service levels​ are tied to road traffic classifications; arterial roads are cleared first, collectors second, and local roads third.
• Road conditions after plow service vary for the different road types, but all will be safe and passable.

​​5. Track City operations using the Brampton Plow Tracker​

• Use the online plow tracker map to review snow clearing progress in your neighbourhood.
• ​Download the 311 Brampton app on Google Play or the App Store​, to access the tracker on your smartphone.
• Check out the Plow tracker User Guide for web​ or the Plow tracker User Guide for smartphones if you need help using and understanding the map.​​​​​​​​​​​​​