​​​The City will provide a response to requests for compliance information. Click here for a list of questions to expect when applying for a Compliance Letter.

To apply online for a Compliance Letter, click here to log in to the Building Portal.

Be sure to select Compliance Information Request from the Application Type drop-down.

Screenshot of Building Portal: dropdown menu showing Compliance Information Request highlighted  

Once the compliance application has been accepted, an email notification will be sent to the customer with instructions to make payment on the portal.

Responses will be visible on the portal as they are approved by each department. Service level response times vary for each matter.

Please see the costs and estimated processing times for each type of response:

  • Legal Matters - $75.00 - 15 business days
  • Site Plan Matters - $75.00 - 15 business days
  • Zoning By-law & Building Code Matters - $251.89 - 10 business days
  • Financial Matters - $200.00 - 30 business days
  • Cemetery Matters - $50.00 - 10 business days

For inquiries regarding applying for Compliance Letters, contact inspection.services@brampton.ca.

You may also have questions for authorities other than the City of Brampton as follows:

For ques​tions regarding environmental use/damage to property, such as spills, dumpsites, etc., please contact the Region of Peel, the Ministry of the Environment, your local conservation authority, or retain an environmental consultant. To determine whether your property is in a fill regulated area, please contact your local conservation authority.

For questions regarding water service, sanitary services, and waste issues and connections to watermains and sanitary sewers, please contact the Region of Peel. The Region of Peel address is 10 Peel Centre Drive, Brampton, ON, L6T 4B9. The Ministry of the Environment address is 1182 North Shore Boulevard East, 1st Floor, Burlington, ON, L7R 3Z9.

To determine whether 1-foot (0.3 m) reserves exist to prevent legal access to the property, please check title to the property.


Contact Planning, Building and Growth Management

Flower City Community Campus
8850 McLaughlin Road, Unit 1,
Brampton, Ontario L6Y 5T1