​​​​Stronger staffing, smarter enforcement and strategic changes lead to major first quarter achievements in by-law compliance

 ​BRAMPTON, ON (April 11, 2025) – At a City Council meeting on April 9, Brampton’s Enforcement and By-law Services presented a progress report highlighting the significant advancements made during the continued implementation of the recommendations from the Enforcement Operational Review. The report outlines measurable improvements that are driving stronger compliance, community safety and service delivery across the city. 

Significant successes from the first quarter of 2025 include:

• From the 1,849 proactive by-law enforcement patrols, 1,900 penalties were issued, demonstrating the effectiveness of strengthened enforcement efforts.
• A 97 per cent increase in towing rate was recorded compared to the same period in 2024, reflecting the City’s zero-tolerance approach to enforcement where public safety is at risk and in response to repeat offences. 
• A 77 per cent increase in the number of proactive property standards investigations compared to Q1 2024. This is a clear demonstration of the benefits of the City’s Residential Rental Licensing (RRL) pilot program.
• 84 Accessible Parking Permits have been seized due to fraudulent use, more than double the amount recovered in the first quarter of 2024. 
• Since introducing higher penalties for repeat parking offences in February, the City has issued 620 secondary and 282 subsequent offence penalties. This approach demonstrates Brampton’s ongoing commitment to encouraging responsible parking behaviour. 
  

These outcomes stem from a series of strategic changes implemented as described in a recent report updating the City’s operating procedures for parking and property standards violations. They are also a direct response to the Enforcement Operational Review, a report commissioned by the City last year to improve the efficiency, effectiveness and compliance of its by-law services. Key actions taken include:​

• Transitioning to a proactive parking enforcement model. 
• Introducing increased penalties for most repeat offences.
• Enhancing the City’s towing process.
• Conducting regular proactive by-law inspections.
• Launching patrols in high-priority areas to enhance visibility and deterrence.

To support these efforts, the City also introduced a Stabilization Staffing Model, with a significant investment in hiring 38 additional By-law Enforcement Officers and two support staff to increase capacity, improve service levels and maintain timely responses to community concerns. 

By-laws are in place to help maintain a safe, healthy and respectful environment for everyone. The City of Brampton remains committed to implementing the remaining recommendations of the Enforcement Operational Review and building a stronger, more proactive enforcement system that works for all residents. For more information about by-law enforcement in Brampton, visit brampton.ca/bylaws. 

Quotes

“These numbers reflect our commitment to safety, livability and accountability and by strengthening our enforcement model, we are protecting the integrity of our communities. We have made it clear that violations of our by-laws will not be ignored. There are real and escalating consequences for those who choose not to comply. I commend our By-law Enforcement Officers whose dedication drives these results. Residents are seeing the difference, and we are only getting started.” - Patrick Brown, Mayor, City of Brampton

​“Since the Enforcement Operational Review, we have made significant progress in transforming how By-law Enforcement operates in Brampton, and now we are seeing the results. This progress shows what is possible when we invest in the right people, the right processes and a clear vision for community safety. We are not just responding to issues, we are preventing them. This proactive approach is building stronger neighbourhoods, improving quality of life and ensuring that everyone has the opportunity to thrive.”
- Rowena Santos, Regional Councillor, Wards 1 & 5; Chair, Legislative Services, City of Brampton

​“The success we have achieved so far is thanks to a hardworking and dedicated enforcement team that understands the importance of public trust. We have raised the bar on how we serve the community, and we will continue to improve how we educate, enforce and engage with residents to make Brampton a safer, more livable city for everyone.”- Robert Higgs, Director, Enforcement and By-law Services, City of Brampton​